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Customer Service + Returns

Customer Service

 

If you experience any issues or need to reach us for any reason, please click the link "Customer Service" to send us an Email(the email connected should be rick@crumcreek.com). We will reply to you as soon as possible.

 

Returns

 

If for any reason you are not completely satisfied with your  purchase, simply return the unused portion of your product and we will be happy to credit your account for the full amount of your purchase, minus shipping and handling charges on your original order. Although not necessary, if you are returning product, please let us know why you are returning it so we may make improvements.


If your package was damaged in shipment by the carrier, save the box and the merchandise and notify us immediately at 1-888-607-3500


The carrier will inspect and pick up the damaged package and the damaged items will be replaced.


Our return address:


Crum Creek
Attention: Product Returns
401 Parkway Avenue, suite 180
Broomall, PA 19008